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Frequently asked questions
Sellers
Buyers
Small rack is $20 which fits 25-35 hanging pieces Medium rack is $25 50 -60 hanging pieces
We make your setup super easy!
We provide hangers, price tags, tagging supplies, and guidance so you can curate a clean, shoppable rack.
Bring your items sorted by category if possible, and we’ll help you get everything hung, tagged, and looking its best so shoppers can easily find and fall in love with your pieces.
Each rental period lasts one full week, Friday to Thursday night.
You’ll drop off your items on the Friday you scheduled, your rack will stay open for shoppers all week long, and then you’ll pick up unsold items on the following Thursday night with our pick up window of 6:30-7:30pm.
(Extra day pickup add-on may be available when needed!)
Of Course!
RACKD offers a First-Time Seller Safety Net. If it’s your first time renting a rack and your earned commission does not exceed the cost of the rack rental, RACKD will absorb the difference. This ensures you can try selling with confidence while you’re learning what sells best.
RACKD takes 30% commission and you take the rest!
Payouts are issued weekly or at the end of your rental period when you come to pick up any remaining items.
We understand things come up! If you’re unable to pick up your items on your scheduled day, we offer a $3 next-day pickup (Friday). If you need any extra time we offer extra day pickup add ons to collet your items on Saturday at a $6 fee and Sunday for a $9 fee.
After that grace period, any remaining items may be donated, and unfortunately you won’t receive payout for items not collected.
We do our best to remind you so this never becomes an issue!
Jewelry is not accepted but small items like sunglasses, hair clips, and wallets, etc are displayed at the seller’s own risk.
RACKD is not responsible for theft, loss, or minor damage of small accessories.
Items must arrive:
✔ clean
✔ wrinkle-free
✔ tagged
✔ ready to hang
RACKD may refuse items that are damaged, stained, or inappropriate.
Yes—if space is available, you can reserve consecutive weeks.
We accept women’s, men’s, and children’s clothing, shoes, and accessories that are current, trendy, seasonal, or in-demand. Items should be clean, gently worn or new, and fit the style and quality our shoppers expect.
Any jewelry, counterfeit goods, heavily damaged items, and unsafe or unhygienic items are not permitted.
If you purchase the extra day pickup, your items will be moved to our back room storage area after your rental period ends.
This keeps the sales floor fresh for new sellers while still giving you more time to pick up.
Items will not remain on display during that extra day.
Just bring your clean clothing and items! We provide hangers, tags, tagging tools, and other setup supplies.
If your rack is doing well and availability allows, you may be able to extend your rental — just reach out!
No — sellers are responsible for authenticity. Counterfeit items are not allowed.
All items are sold at the seller’s own risk. Rackd is not responsible for lost, stolen, or damaged items.
We do not accept:
Jewelry of any kind
Counterfeit or replica items
Cosmetics, fragrances, or beauty products
Any prohibited items may be removed from your rack without notice.
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